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PennDOT Encourages Motorists to Call 1-800-FIX-ROAD or Go Online to Report Potholes


​The Pennsylvania Department of Transportation (PennDOT) today reminded motorists that they can report potholes and other roadway concerns on state roads   by calling 1-800-FIX-ROAD or visiting and clicking on “Submit Roadway Feedback.” 
“Late winter and early spring are the peak times for potholes to develop, and PennDOT crews continue to work aggressively to repair potholes in the region,” said PennDOT District Executive Kenneth M. McClain. “We encourage citizens to report pothole locations so our crews can repair them as quickly as possible.”

Weather permitting, PennDOT is working daily to repair potholes on state highways throughout the five-county Philadelphia region. Crews have placed nearly 3,000 tons of patching material on state roads in the region since December 1, 2015.
A pothole develops when water seeps below the road through small cracks in the pavement surface. As the water repeatedly freezes and thaws due to temperature fluctuations, a cavity forms below the surface and larger cracks develop, which destroys the strength of the pavement.
Citizens are asked to be as specific as possible when reporting pothole locations or other maintenance concerns on state routes such as deer removal or signing issues. Citizens are asked to report the county, municipality, street name and route number, or the state route (SR) number that can be found on small black and white signs posted along state roadways. Citizens should also provide a description of any familiar landmarks that will help PennDOT locate the problem area.
Once notified, PennDOT will work expeditiously to address roadway concerns as weather permits.
The 1-800-FIX-ROAD number should not be used to report traffic accidents, disabled vehicles, or other emergencies. Motorists should continue to call 911 to report those types of incidents.
Motorists can check conditions on more than 40,000 roadway miles by visiting 511PA, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information and access to more than 770 traffic cameras.
511PA is also available through a smartphone application for iPhone and Android devices, by calling 5-1-1, or by following regional Twitter alerts accessible on the 511PA website.
For more PennDOT information, visit Follow Local PennDOT Information on Twitter at, and follow the department on Facebook at and Instagram at
To learn about how potholes form and how PennDOT addresses them, view the department’s “Pothole Patrol” video on its YouTube page.